Open plan living room with two wall mounted air conditioning units either side of a designer pendant light
Coastal living room with two wall mounted units flanking a media wall and a sea view
Wall mounted air conditioning unit on a green wall above a cove lit blind

Air conditioning and heat pumps

One unit. Cool in summer, warm in winter.

A modern system heats as well as it cools, runs quietly in the background and costs less to run than most people expect. Set it once and forget about it.

  • Heating and cooling from one unit
  • F‑Gas qualified engineers
  • Daikin and Mitsubishi Electric

How it works

Living with it, day to day.

An air conditioning unit is a heat pump. In summer it moves heat out of the room. In winter it runs the other way and moves heat in. Same unit, same remote, one setting to change.

You pick a temperature and leave it. The unit works hard until the room gets there, then drops back to a low hum and holds it.

South EastKent, Surrey and Sussex covered
F‑GasQualified engineers on every install
0Star reviews from customers
Wall mounted units either side of a media wall in a finished living room
Bedroom suite, unit above the doorway
  • One unit, both jobs

    Cooling in July and heating in January from the same box on the wall. No second system to buy.

  • Quiet enough to sleep through

    Indoor units run at a soft hum once the room is at temperature. Most people stop hearing them after the first week.

  • Set it and leave it

    Pick a temperature on the remote and the unit holds it, room by room, without you touching it again.

What we do

What we fit, and what we look after.

Everything across the whole life of a system, from the first drawing to the yearly service ten years later.

Air conditioning installation

Split, multi split, ducted, VRV and VRF. We fit the system the building needs, not the one that is quickest to put in.

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Bespoke system design

Heat load worked out, unit positions agreed with you, pipe runs planned before anyone drills a hole.

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Heat pumps

Air source heat pumps installed, serviced and repaired. Heating and cooling from the same equipment.

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Repairs and servicing

Filters cleaned, gas checked, faults traced. A yearly service keeps a system running the way it did on day one.

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Emergency callouts

Systems pick the hottest week to fail. Ring us and we will get someone out to you as fast as we can.

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Cellar cooling

Bars, restaurants and wine rooms held at the temperature the stock needs, all day and all night.

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Swimming pool heat pumps

We carry out both the installation and the maintenance of swimming pool heat pumps, so the water is warm when you want it.

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Commercial air conditioning

Offices, shops, restaurants and workspaces. Split, multi split, VRV and VRF, installed around your hours and maintained afterwards.

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White Daikin floor standing console fitted in a bedroom
ServicesDesign, install, service and repair, all by our own engineers.
Floor standing console, principal bedroom
Wall mounted unit fitted high on the wall of a finished room
Wall unit set high and out of the way

The job itself

From survey to switch on.

You always know who is coming and what happens next.

Wall mounted indoor unit above a long picture window
  1. 01

    Survey…

    We come out, discuss your requirements, determine the best solution.

  2. 02

    Quote…

    A system is designed and priced free of charge and with no obligation.

  3. 03

    Install…

    Our own qualified F‑Gas engineers carry out the installation with minimal disruption.

  4. 04

    Switch on…

    We give you a full handover and a comprehensive warranty on our work and the units.

  5. 05

    Maintenance

    We provide a full maintenance schedule in accordance with the manufacturer’s requirements.

Three Daikin condenser units installed together on a flat roof Daikin condenser unit on a flat roof with pipework run in trunking
Condenser on a flat roof, and the plant that feeds a ducted system

Commercial

Offices and shops, zone by zone.

A warm office in July costs you more than the running cost ever will. We design commercial systems that hold a steady temperature in every zone and can be serviced without closing the doors.

Bigger jobs can be phased, and we work outside your opening hours where that helps.

  • VRV and VRF
  • Ceiling cassettes
  • Ducted systems
  • Zoned controls
  • Server and comms rooms
  • Planned servicing
Talk to us about your building

Choosing a unit

Which system suits your space.

The right type depends on the room. Pick one, or keep scrolling, to see where each one makes sense.

Air conditioning unit fitted above a window in a teal painted sitting room
A wall unit fitted above the window

Wall mounted

The usual choice at home. It sits high on the wall, clear of the furniture, and suits bedrooms, living rooms and small offices.

One outdoor unit can run several of them, so you can do two or three rooms in one go.

Areas we cover

Across the South East, one local team.

We are based in West Sussex and work throughout the South East of England, including the Greater London area. These are some of the towns we have covered. If yours is not on the list give us a call and we will try to accommodate you.

Testimonials

What our customers say.

From homes and businesses across Kent, Surrey and Sussex.

Coastal living room with two wall mounted units flanking a media wall and a sea view

TreyPrivate home on the Kent coast

We recently had Arctic Cool install an air conditioning system in our multi million pound home on the Kent coast. Their installation actually enhanced the architectural aesthetics of a high design environment. They worked with precision and care so every element blended with our existing style.

HarryOxted

Thanks for installing the system. It’s running really well and we’ve had a few great nights’ sleep in the recent heat! I think the speed of responses and installation was great, from first contact to end was really only a few weeks. That really stood out. Also both yourself and the electrician were great guys and it was a great to meet you and felt comfortable with you in the house.

MikeOxted

Thank you Arctic Cool! It’s like being in a different flat and my mum is so pleased that she is now in an absolutely comfortable environment. We would definitely like you to carry out the maintenance when it’s due.

CarolineHorsham

We were extremely satisfied with the professional service provided by Arctic Cool. They exceeded our expectations in every way.

GrahamSanderstead

Arctic Cool’s technicians are knowledgeable and provided excellent service. We are delighted with the results and the improved efficiency of our air conditioning system.

LucyRedhill

Arctic Cool’s team was prompt, courteous, and solved our air conditioning issue efficiently. Highly recommended.
5.0 Every review we have is a five star review, from homes and businesses right across Kent, Surrey and Sussex.

Questions

Asked before most jobs.

Which areas do Arctic Cool cover?

We work right across the South East of England. Towns we cover include Bromley, Reigate, Oxted, Epsom, Sevenoaks, Tunbridge Wells, Heathfield, Cranbrook, Crowborough, East Grinstead and Lewes, and we cover Surrey, West Sussex, East Sussex and Kent. If your town is not on the list, give us a call and we will tell you straight away whether we can get to you.

Do you install air conditioning in homes as well as businesses?

Yes. We install single wall units in homes and full multi floor VRV and VRF systems in commercial buildings.

Are your engineers qualified?

Yes. Every installation is carried out by F-Gas qualified engineers.

Do you offer emergency air conditioning repairs?

Yes. If your system has failed, call 07737 477024 and we will get an engineer to you as quickly as we can.

How much does air conditioning cost to install?

It depends on the size of the space and the type of system. We survey the building first and give you a written quote with no obligation.

Contact us

Book your free survey.

Send us your enquiry. An engineer will visit to ascertain your requirements and agree with you the best solution. We will then provide you with a quote. All free of charge and with no obligation.

Message us on WhatsApp

Tell us about the job

We reply to every enquiry, usually the same working day.

Your details go to Arctic Cool only. We never pass them on.

Thank you, that is on its way.

We have your enquiry and will be in touch shortly. If it is urgent, call 07737 477024.